Terms & Conditions
Last Updated: February 2026
Welcome to the True to You Therapy website! We’re so glad you’re here.
Our site is designed to share information about our services, introduce our team of therapists, and make it easy for you to get in touch or book an appointment.
Please take a moment to read through these Terms & Conditions. By continuing to browse or interact with our website, you agree to the terms outlined below. If you have any questions, feel free to reach out to us at hello@truetoyoutherapy.ca — we’re happy to help.
Acceptance of Terms
These Terms & Conditions (“Agreement”) form a legal agreement between you (the “User”) and True to You Therapy, operated by R. Stewart Social Work Professional Corporation (“True to You Therapy”).
They outline the conditions under which you may access and use this website, including any written, visual, or audio materials made available here, such as articles, text, images, photos, illustrations, videos, audio clips, software, and source code (collectively referred to as the “Content”).
By using this website, you acknowledge and agree to be bound by this Agreement. We may update these Terms from time to time, and your continued use of the site indicates your acceptance of any changes.
Services
True to You Therapy is a group of registered social workers and supervised social work students who provide psychotherapy services.
This website is designed to help you learn more about our services, meet our team, and book appointments.
To make scheduling easier, we use a secure online booking system powered by Jane Software Inc. (“Jane”). While Jane helps manage bookings and administrative needs, psychotherapy services are provided exclusively by therapists at True to You Therapy, not by Jane. When using Jane’s platform, you are also subject to Jane’s terms of use and privacy policy.
No Emergency or Crisis Support
True to You Therapy does not provide emergency or crisis services.
If you are in immediate distress or require urgent support, please contact local emergency services (call 911), or attend the nearest emergency department.
To help support you between sessions, we’ve gathered the following resources, all available 24/7 for crisis response and/or emotional support:
1. Suicide Crisis Helpline: Text or call 988
2. Crisis Services Canada: Call 1-833-456-4566 or text 45645
3. National Suicide Prevention Lifeline: Call 1-800-273-8255
4. Assaulted Women’s Helpline: Call 416-863-0511
5. Distress Centre of Toronto: Call 416-408-4357
6. Gerstein Crisis Centre: Call 416-929-5200
7. LGBTQ Youth Line (Ontario residents aged 29 or under): Text 647-694-4257
8. Trans Lifeline: Call 1-877-330-6366
Please note: While we’ve curated this list with care, True to You Therapy cannot guarantee the accuracy, quality, or availability of the services listed.
General Information, Not Medical Advice
All content on this website is provided for informational purposes only. It is not a substitute for professional medical, psychological, or therapeutic advice.
While we strive to share supportive, accurate, and thoughtful resources, nothing on this site is intended to diagnose, treat, or replace care from a qualified health professional.
If you’re looking for support with your mental health, we encourage you to reach out to a qualified professional. If it feels like we might be a good fit, we’d be honoured to connect with you.
No Therapist–Client Relationship Through Website Use
Exploring our website, submitting a contact form, or booking a discovery call does not establish a therapist–client relationship.
You become a client of True to You Therapy once you’ve had a therapy session or consultation session with one of our therapists and have given your informed consent to start working together.
Privacy and Confidentiality
We take your privacy seriously. Any personal information you share with us through our contact forms or booking system is handled in accordance with applicable privacy legislation and our professional obligations as registered social workers.
For more information, please review our Privacy Policy.
Use of Website and Content
We welcome visitors to browse and learn from our site. However, you agree not to use the site in any way that is unlawful or that infringes on the rights of others.
The Content on this website is protected by Canadian copyright and intellectual property laws. If you’d like to share or use any part of our content, please contact us for permission.
Third-Party Links
This website may contain links to third-party websites for informational purposes.
We do not control these websites and are not responsible for their content, privacy practices, or terms of use. If you choose to visit a third-party site, you do so at your own risk and we encourage you to review their privacy policies and terms of use.
Disclaimer of Warranties
We strive to ensure that the information on this website is accurate and up to date. However, the website and its Content are provided “as is” and “as available.”
True to You Therapy makes no representations or warranties, express or implied, regarding the accuracy, reliability, completeness, or availability of the website or its Content.
We do not guarantee that the website will be error-free, uninterrupted, secure, or free of harmful components.
Your use of this website is at your own discretion and risk.
Limitation of Liability
To the fullest extent permitted by law, True to You Therapy – including its directors, employees, therapists, and affiliates – will not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- Your use or inability to use this website
- Reliance on any Content provided on the website
- Errors or omissions in website Content
- Technical interruptions, security issues, or unauthorized access
- The conduct, actions, or omissions of any third parties linked to or interacting with the website
This includes, without limitation, loss of business, loss of data, or other financial loss.
Nothing in these Terms & Conditions excludes liability where such exclusion is prohibited by law.
Indemnification
By using this website, you agree to indemnify and hold harmless True to You Therapy and its affiliates from any claims, damages, or liabilities arising from your use of the website or your breach of these Terms & Conditions.
Use Prohibited Where Contrary to Law
You agree not to use this website in any jurisdiction where doing so would violate applicable laws or regulations. You are responsible for ensuring compliance with local laws when accessing the website.
Governing Law
These Terms & Conditions are governed by the laws of the Province of Ontario, Canada. Any disputes arising from the use of this website shall be resolved in the courts of Ontario.
Changes to These Terms
We may update these Terms & Conditions from time to time. When we do, the revised version will be posted on this page with an updated effective date. By continuing to use the site, you accept the updated terms.
Termination of Access
We reserve the right to suspend or terminate your access to this website at our sole discretion, without notice, for any reason — including misuse or violation of these Terms & Conditions.
Severability
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions about these Terms & Conditions, we’re happy to help.
True to You Therapy
Email: hello@truetoyoutherapy.ca